WEBVTT 00:00:00.340 --> 00:00:03.960 [Music] 00:04.440 --> 00:11.400 Families, in many respects, are mini institutions of their own. At Silvercrest Asset Management, 00:11.400 --> 00:19.200 we know how hard it is for people to have made their wealth. It represents an enormous amount of 00:19.200 --> 00:25.960 blood, sweat, and tears. We have to treat their money as if it was our own, and no differently: 00:25.960 --> 00:33.480 with excellence. It must be done with excellence, all of our clients need to be comfortable working 00:33.480 --> 00:38.720 with the person that's providing them the advice that they rely on and adhere to in order to be 00:38.720 --> 00:45.480 successful. The most important thing is to sit down with a client, a family, and listen and 00:45.480 --> 00:51.560 understand what their objectives are what their needs are. It's longstanding and I feel a deep 00:51.560 --> 00:56.880 obligation to look out for their best interest. As one client said to me, "you know Cathy, 00:56.880 --> 01:02.560 it's all about trust." Many of my clients I've had for many many years. As a result of that, 01:02.560 --> 01:08.200 I know their children, I know their grandchildren. I think that in itself speaks to the fact that we 01:08.200 --> 01:17.320 deliver what we say we're going to deliver and we mean it. Silvercrest just ticks all those boxes. 01:17.320 --> 01:23.920 You will always have someone there that can help you at any stage of your life. Starting a family, 01:23.920 --> 01:30.080 tax advice, are all within the roof of Silvercrest. We are there for them through 01:30.080 --> 01:37.320 everything they're going through. Silvercrest is far from being a cookie-cutter institution, and 01:37.320 --> 01:42.720 thank goodness it's not. We customize portfolios for our clients. We don't put them into models and 01:42.720 --> 01:51.360 say "you look like Model A or Model B", we meet you where you are. I want our clients to feel 01:51.360 --> 01:58.960 that they can trust us, that their money is safe, we're going to grow it prudently, we're going to 01:58.960 --> 02:12.960 take care of you, you can feel comfortable about what we're going to do on your behalf.